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L'Usine
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L'Usine

Overall score
3.5
out of 123 reviews
quality
5
delivery
2
quality
2
delivery
1
Such late delivery that the food was soggy
quality
3
delivery
1
The delivery man walked away with my change. He obviously had every intention to steal my money because he did not even give me the receipt. I made several calls to Vietnammm but no concrete action was taken. I’m very disappointed with the service.
quality
2
delivery
1
Found was very very late and as a consequence cold and soggy.
quality
3
delivery
1
You didn't deliver what we ordered - wrong delivery - we ordered 2 croques monsieur and received one only . Very expensive for the time we waited too. Hopefully we can get an offer from you to compensate this inconvenience.
quality
3
delivery
5
Disappointed that it seems they sent the wrong sandwich or made substitutions without calling to ask if ok. Ordered the ham & cheese as I have done numerous times, this time served w/o lettuce or mustard and on ciabatta. Plus side was changed...
quality
2
delivery
2
horrible food portion and delivery time. i ordered the chicken salad three times this week and the portion seems to get smaller with each order. the piece of chicken is also burnt this time. disappointed.
quality
4
delivery
4
good presentation and food
quality
5
delivery
2
Food was fine. Cost 377. Delivery guy didn't have change for 500, which I said we'd pay with. Didn't have change for 400 either. What delivery person doesn't have any change? Made me think he was just trying to get a tip...
quality
3
delivery
2
Sandwich was good but so small and a mess when I opened the box. Obviously done in a rush and not wrapped properly...
Delivery man was very rude and behaved like he expected a tip... he did not get any obviously!
quality
5
delivery
1
Very impolite and lazy delivery guy who didn’t want to bring the food to my office. Had to insist repeatedly. If you pay VND 15,000 for delivery you shouldn’t be asked to pick it up yourself at the lobby.
quality
3
delivery
1
I had requested for 12:45 delivery but the food was delivered at 11:45am when I was very busy with work. It as very disappointing.
quality
4
delivery
1
I specifically ordered to be delivered at 13:00. I even told the lady on the phone. It arrived 30 minutes earlier and I was not around, so food was cold. I don’t understand. If there is an option to chose the exact time, why can’y It be delivered then ?!
quality
4
delivery
4
quality
4
delivery
4
quality
5
delivery
4
Very good packaging
quality
3
delivery
4
Food was excellent, and arrive still warm! recommend to send napkins with this.
Delivery guy was friendly and spoke English.
Will order with you again.
quality
5
delivery
5
Finally at last am almost plastic free food delivery. Very impressed with the food and how the only plastic was the lid of a tub..L Usine, please spread your eco ways to other restaurants
quality
5
delivery
5
quality
5
delivery
5
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